Photo Personalizations

What kind of photos are recommended?

For the most part, you can personalize our photo products with anyone (or anything) you want. Many of our kids DVDs have been personalized not just for children, but also for grown-ups too. Even pets have been known to become stars in our photo gifting products.

Here are some general guidelines you should use when choosing a photo:

Photographic Quality: The better quality the photograph, the better quality the final product will become. Please keep in mind, we cannot enhance or improve the quality of your images, so it's extremely important that you submit the highest quality photographs available when making your purchase. For digital images, it is suggested that you submit the largest file size available. Files smaller than 50kb will have substantially reduced quality and you will likely be dissatisfied with the end result.

There are several inexpensive photo enhancement software programs that you can use to help produce a high quality photograph. These types of software products can be found at office supply stores, computer stores, some drug store chains and internet retailers. You can also visit a local photography store that will enhance the quality of your photos for a nominal fee.

All photographs must display the subjects head completely unobstructed, meaning: (1) they should not be wearing hats, sunglasses or other objects, (2) there should not be any background or foreground distractions adjacent to the subjects head such as large or puffy clothing, stuffed animals or other objects, (3) make sure that no portion of the head has been cut out of the picture. In order to accurately design your personalized gift, we must be able to capture the entire circumference of the stars head.

General Rule Of Thumb:

• Make sure that the top of the hair to the bottom of the chin and from ear to ear are clearly visible in the photo and subject is facing (looking) directly into the camera.
• Well focused full face shot
• No part of the head or face is cut off by the edges of the photo
• Face is not obstructed by any objects
• Color Photos only
• Picture is the size of a quarter
• If sending a photo via-email, please send it in JPEG format and the minimum of 70 dpi or better. Child name on the message bar and order tracking number from your email confirmation.

Digital Image Minimum Requirements:

• Must be at least 72 dpi (150 dpi is preferred)
• Must be at least 50kb file size - 250k or higher is recommended
• Must be JPG format
• Cell phone pictures must be 150 dpi

Mail-in Paper Photograph Requirements:

If you are going to send us your photo by regular mail, please use a high quality photograph with good lighting and focus. The subjects head must be at least the size of a quarter. Wallet size photos are typically too small to be effective in most cases, although school photos of this size are often acceptable. We prefer not to accept photos that are larger than 4" x 6" and your original photograph will be returned with the completed order.

How do I get my photos to you?

There are three different ways for you to provide us with your photos, all of which are indicated as options on each product page.

1. UPLOAD: The simplest and fastest way is to simply upload your photos directly on the product page when completing all the personalization data that is required for your product. The upload process will allow you to complete your order in its entirety during the time of checkout and as such, your order will be processed more quickly.
2. EMAIL: You may also email your photos to us after your order is placed. To do so, simply choose "Email Photo Later" when completing the personalization data on the product page. Once we have received your order, we will send you instructions via email on how to deliver photo to us. This photo delivery method will slightly delay your order processing.
3. POSTAL MAIL: You can send your paper photographs by regular postal mail. For obvious reasons, this type of delivery will cause your order to be substantially delayed. Please choose "Send Photo by Mail" during the personalization process and allow additional time for your order to be delivered.

**IMPORTANT: When mailing, Please include a copy of your order receipt and also write the subjects name and order number on the back of the photo. **

Your original photographs will be returned to you when the order is complete

Please mail your photos to:

That's My StoryBook
Attn: (your order number)
5327 193rd Ave E  
Lake Tapps, WA 98391